Step 3: Commonly asked questions

Learn from everyone who came before you

This section contains the most commonly asked questions we receive and answers we give. We've got solutions to software and hardware troubleshooting issues, and detailed training. But before you use the links on the left to find your answer...

Remember this!

If something WAS working, and now IS NOT working, turn everything off and start it up again. This will solve 90% of tech support issues.

Can't find it?

If you've looked through all these questions and answers, and watched all our training video and you still can't find the answer you need, please use the contact form below.